My team is not acknowledging mails or work. What do I do to change the behaviors and make them more responsive?
Principle: People follow what you do, not what you say.
If people are not doing what you want them to do, look at yourself first and see where you are being like that - even a small bit. Do you always acknowledge all mails? Or do you selectively respond to mails? Do you acknowledge things as a practice? If you are not, then you are setting the wrong example.
Your team will always choose the easier option among your behaviors.
Be consistent with your behaviors and the team will follow that behavior.
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