Good question by Vijay that set me thinking furiously. 'What's the use of these values and culture? We need skills and talent to do good work.'
Principle: Talent and intelligence is interior. What shows as work is through behavior. A person may have great talent or intelligence but if he/she has the wrong behaviors, the intelligence or talent will not show up in the work. A good value system shows as behavior. Consistent behavior over time shows as culture. Culture as we know, eats strategy and intelligence and talent for breakfast.
How to Use the Principle: Let's say we have four values for our team - Ownership, Learning Mindset, Boldness and Team Work. Every time we have a problem use the values as a tool to find a solution. Someone is not responding fast enough. Which values can be used to solve this problem? Ownership, Team spirit and Being Bold. People in my team are not skilled enough? Can we hire new people? No. How can we use the values to solve this problem? Ownership from the leader. Learning Mindset from the team.
Whenever you talk to your team when addressing a problem, talk in terms of values as a tool to find solutions. That way everyone gets used to finding solutions there.
The values can become a powerful tool to address problems and improve productivity. Use them actively.
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